An agent that registers patients in Exquise
Ipster answers the phone, finds a free slot in Vertimart Exquise and registers the new patient. The agent can book a first appointment at the same time.
Ipster and Vertimart Exquise, directly connected
The actions the agent performs in Vertimart Exquise
You choose which actions the agent may use. The integration works for phone agents.
Check availability
The agent looks up the free slots for a type of appointment and a period. It gets them back per practitioner and chair.
Look up locations
The agent fetches the practice locations, with name, address and phone number.
Register a patient by name and address
The agent registers a new patient with name, date of birth, address and email address. A phone number and a location can be added.
Register a patient via the BSN
With the BSN, the date of birth and the email address, the agent registers the patient. The name and address details are then retrieved automatically.
Book a first appointment straight away
When registering, the agent can also record a first appointment, with appointment type, start time, practitioner and chair. A remark can be added to the appointment.
Cancel a registration
The agent cancels an earlier patient registration and the appointment that comes with it.
From call to registration, without manual work
- 1
The patient calls
Ipster answers and hears what the caller needs.
- 2
The agent finds a slot
It looks up the free slots for the type of appointment, per practitioner and chair.
- 3
The patient is registered
By name and address, or via the BSN, optionally with the first appointment straight away.
- 4
Everything is in Exquise
The registration is directly in your practice system.
Patient registration in Exquise
Patient · By Ipster
Registered in Exquise
Appointment · By Ipster
First appointment scheduled
Location · By Ipster
Chosen practice location
You stay in control
Choose the actions
Switch each action on or off, from checking availability to cancelling a registration.
Choose how the patient registers
With name and address, or via the BSN. Registering via the BSN requires the patient's consent.
Shield sensitive data
In Ipster's privacy settings you choose which data, such as the BSN and the date of birth, is masked in the stored transcript and the logs. The audio recording still contains the spoken data.
Connected in three steps
Enter your details
Enter the API key and the licence ID that you receive from Vertimart.
Choose the actions
Decide what the agent may do, for example only check availability and register by name and address.
Tell it in the prompt
Explain to the agent when to use which action and what details to ask the patient for.
Ipster also works with
Frequently asked questions
About the Vertimart Exquise integration
Let your agent work in Vertimart Exquise
Book a demo and see how Ipster finds a free slot and registers a new patient.
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