About IPSTER
We automate your customer's smile
We connect the smartest AI to your business software, so you never miss an opportunity from a missed call.
The future of telephony, heard today
Vision & mission
At Ipster, we believe that a phone call to a business should never be a source of frustration. No endless hold music, no "all our employees are busy" and no confusing menus to get lost in. We are here to fundamentally change the way businesses and customers communicate.
Ipster was born from the passion to make technology more human. Not by replacing human contact, but by clearing the way for conversations that truly matter. By automating simple questions about status updates, appointments or opening hours with our intelligent AI voice agents, we give teams their time back and customers their smile.
Momentum
Towards a self-learning ecosystem
February 2026
The launch of our 3.0 architecture. Our AI agents can now proactively identify connections between different software packages (such as CRM and inventory management), allowing them to not only respond to questions but also make suggestions to optimize business operations.
The one million milestone
December 2025
An official celebration: Ipster processed its millionth phone call without human intervention. This proved that AI not only works for simple questions, but can streamline complex processes in automotive and logistics at scale.
Ipster founded
November 2023
Started in 2021, Ipster officially became a B.V. in November 2023. In a small studio at the Tramkade in Den Bosch, our first AI voice agent was 'born'. What began as an experiment to automate simple appointment confirmations turned out to be the blueprint for a revolution in Dutch customer service.
The people behind Ipster
Telephony for the next generation of businesses
Richard van Rijnsbergen
CEO, Co-founder
Richard is the strategist with a mission: to put an end to ringing phones that go unanswered. With his background in business services, he immediately identifies where the value lies for entrepreneurs. He translates complex customer questions into smart AI strategies that bring calm to the workplace.
Pim de Brock
CTO, Co-founder
Pim is the technical mind building the engine behind Ipster. As an expert in AI and software architecture, he ensures our voice agents sound human and integrate seamlessly with any system. Where others see problems in code, Pim builds the scalable solutions of tomorrow.
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