An agent that schedules in your Google Calendar
Ipster looks at your Google Calendar, checks whether the requested time is free and puts the appointment in. You do not have to call anyone back to schedule something.
Ipster and Google Calendar, directly connected
The actions the agent performs in Google Calendar
You choose which actions the agent may use. This works for phone and for chat.
Look at a day
The agent fetches what is already in your calendar on the requested date. That way it only suggests times that work.
Check a time
With a start and end time, the agent checks whether that time is really free, and which appointments are in the way, if any.
Create an appointment
The agent puts the appointment in your calendar, with title, start and end.
No double bookings
Before creating it, the agent checks the time once more. If it is taken, no appointment is added and it offers the caller an alternative.
The caller as attendee
If you like, the agent adds the caller's email address as an attendee to the appointment.
The right time zone
The agent works with the time zone of the appointment. By default that is Europe/Amsterdam.
From question to appointment, without manual work
- 1
Your customer wants an appointment
Ipster answers and hears which day and time suit best.
- 2
The agent looks in your calendar
It sees what is already booked that day and checks whether the requested time is free.
- 3
The appointment is set
If the time is free, the agent schedules the appointment. If it is taken, it suggests another time.
- 4
Everything is in your calendar
The appointment with title, start and end, where your team already looks.
Appointment in Google Calendar
Appointment · By Ipster
Scheduled in the calendar
Attendee · By Ipster
The caller, if there is an email address
Busy time · By Ipster
Is not double booked
You stay in control
Choose the actions
Switch checking availability and creating an appointment on or off, one by one.
Choose the calendar
Decide which Google Calendar the agent looks at and schedules appointments in.
Set the way of working
Tell the agent in the prompt when to check the calendar and when it may schedule an appointment.
Connected in three steps
Create a service account
Create a service account in Google Cloud, download the JSON key and paste it into Ipster.
Share your calendar
Share your Google Calendar with the email address of the service account, with permission to make changes.
Choose the calendar and the actions
Enter the calendar ID and decide whether the agent may check, schedule or both.
Enter your own Google address as the calendar ID, not "primary". That is the calendar of the service account itself.
Ipster also works with
Frequently asked questions
About the Google Calendar integration
Let your agent schedule in your Google Calendar
Book a demo and see how Ipster checks a free time and puts the appointment in your calendar.
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