Call peaks around on-sale and event days
When ticket sales open or on the day of the event, call volume multiplies tenfold. Your team simply cannot keep up.
Ticketing
The power of Ipster.
In the Ticketing industry.
Ticketing
Build your ideal customer service yourself. Your language, always available and capable of answering thousands of questions at the same time.
Experience the demoChoose the Ipster subscription that suits you and your team best.
40-60%
Time savings on customer service
Ipster answers standard questions about tickets and events directly, so your team can focus on more complex requests.
10x
More calls handled simultaneously
No more queues. Ipster scales with call peaks around on-sale moments and event days.
2,242,000+
Handled conversations
Ipster has already successfully handled more than two million conversations for businesses across the Netherlands.
Thousands of visitors, thousands of questions
Around events, call volume explodes. These are the challenges we hear from ticketing companies and event organisations.
Repetitive questions about location and times
Where can I park? What time do the doors open? Can I bring a bag? Standard questions your team answers over and over.
Rebookings and cancellations take time
Visitors wanting to change their date or cancel tickets. Every request is a phone call that needs to be handled manually.
No availability outside office hours
Visitors buy tickets in the evening and at weekends. If they have a question then, no one is available. That leads to frustration and missed sales.
The solution
How Ipster solves this for your organisation
Ipster answers questions about tickets, availability and event details via a direct connection with your ticketing system. It scales automatically around on-sale moments and event days. No overloaded phone lines, no frustrated visitors. Just a voice in your language that helps your audience directly.
Get started, your way
Connect Ipster with your ticketing platform, CRM or customer service tool. So Ipster always has the right event and order details at hand.
Connect with your ticketing system
Connect Ipster with your ticketing platform, CRM or customer service tool. So Ipster always has the right event and order details at hand.
Discover all integrations
Personal guidance
Our specialists know the ticketing industry. From initial setup to optimising your Ipster — we're here for you.
Also active in other industries
Ipster is not only built for ticketing. Discover how other industries use Ipster.
Built for the future. Available now.
Ipster answers questions about tickets, events and orders directly through your connected system. 24/7 available in your language.
Ticketing
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Frequently asked questions
In the Ticketing industry
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